WHAT OUR FAMILIES SAY


  • “Since I've been with Soreo
    Select,I spend more time with
    my family and less time worrying
    about house cleaning.”
    - Adriana B.,
    Davis Monthan Air Force Base,
    Tucson, AZ

  •  
       "I wanted to thank you for
       all the time and energy you
       put into helping [my
       grandmother], and despite
       the short acquaintance,
       knowing that someone cared
       and went out of their way
       like you did,
       made my grandmother
       feel good."

       - Chaya M.,
       Tucson, AZ
  •  
           "Soreo Select aides are
           always very dependable
          and always on time."
      - Cherie E.,
       Tucson, AZ

     
     
     

          "Soreo Select is my
          one-stop-shop
         for all of my
           home care needs."
          - Max N.,
          Marana, AZ

  •       aaaa

         As advertised in
         The Desert Leaf.
         For more information on
         our services for
         Expectant Mothers,
         please look under
          Services. 

     

520 • 982 • 6681 Phone
866 • 260 • 0342 Fax
1632 N. Country Club
Tucson, Arizona 85716

FAQ

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Below you will find some of the questions asked by our clients families in the past. For further information, please call us directly at (520) 982-6681 in Pima County, (520) 568-6400 in Pinal County or (480) 467-2434 in Maricopa County.

HOW ARE YOUR EMPLOYEES AND CAREGIVERS PREPARED FOR THEIR JOBS?

We provide detailed, competency-based training for all employees including First Aid & CPR for personal care aides, Many of our employees also come to us with experience, which allows us to focus on their further development as caregivers/housekeepers. In addition, all new employees are closely supervised, to make sure the individuals served are satisfied with their services.

ARE YOUR PROSPECTIVE EMPLOYEES AND CAREGIVERS SCREENED?

Yes. Not only are prospective employees screened, but we complete detailed background reviews, including fingerprint checks. If the prospective employee does not meet our rigorous standards, they are not hired.

DOES SOREO SELECT PROVIDE SERVICE TO NON-ENGLISH-SPEAKING HOMES?

Yes. A significant number of our clients are primarily Spanish-speaking, as well as Russian-speaking. We have interpreters for several other languages and we seek out individual caregivers who not only speak a non-English language, but are sensitive to various cultural differences.

WHERE DOES SOREO SELECT PROVIDE ITS SERVICES?

We currently has three service offices in Tucson, Casa Grande, and Mesa. We provide services in Tucson, Casa Grande, Phoenix and all the surrounding communities.

HOW MUCH DO SOREO SELECT SERVICES COST?

Please call us to discuss pricing. We have tried to keep the fee schedule as simple as possible. If a unique situation arises, we will discuss the fees with you on an individual basis.

WHEN ARE SERVICES AVAILABLE?

All Soreo Select services are available 24 hours per day, seven days per week, 365 days per year. When you have completed our initial assessment, reached a service agreement and selected your caregiver, we can typically begin new services in two to three days.

WHO SUPERVISES THE SERVICES WE RECEIVE?

Each Soreo Select employee is supervised by a Service Coordinator. Service Coordinators are experienced professionals who provide initial family assessments, help create written, detailed, individualized care plans, assist in scheduling employees and provide supervision of all employees. They also regularly contact families to monitor service quality and make adjustments at the request of a family.

WHAT IS A CARE PLAN?

A care plan is the customized plan for an individual’s care or for housekeeping services. It includes individual needs, personal preferences, scheduling choices and all other information needed to provide safe, reliable in-home services. A care plan may also include coordination with other community resources if those resources are desired and requested by the person receiving services.

© Copyright 2008 Soreo Select Holdings, LLC